What should be done if the product does not yet have a QR code with device ID number?

During the transition period, it is possible that JUDO products eligible for premiums do not yet have a QR code with a device ID number. In such a case, please send the corresponding invoice to your JUDO specialist consultant for manual crediting of award points.

You will receive a push message after you have been credited with manual rewards points (prerequisite: push messages have been allowed for the myJUDO app). In addition, the rewards points credit will be listed in your scan history.

Please note:
Not all JUDO products (e.g. JUL mineral solutions, accessories, spare parts etc.) have QR codes with device ID numbers. JUDO products that are not eligible for an award will not receive a QR code with device ID number even after the transition phase.